Check the name and categories
Use the business name customers see in the real world. Choose the fewest accurate categories that describe your main work. Adding extra keywords to a business name can create problems and does not replace a clear profile.
Update the details customers rely on
- Confirm your address or service area is correct.
- Review your phone number, website, and hours, including holiday hours.
- Add the services or products you actually offer when those fields are available.
- Use a short, honest description that helps people understand the business.
Use real photos and helpful updates
Choose current photos that show your location, work, team, or products accurately. Add updates when you have useful news for customers. Keep the details straightforward and make sure every image and claim represents your business honestly.
Make reviews part of customer care
Invite customers to share honest feedback and reply with care. Thank people for positive comments. For a concern, acknowledge the issue and offer a respectful next step without sharing private information.
Do a simple monthly check
Put a short profile review on your calendar. Check for outdated hours, old links, missing service details, unanswered reviews, or photos that no longer reflect the business. Small maintenance keeps the information useful as your business changes.
